we communicate local knowledge
Knowing how to help a guest is often related to swiftly finding the information.
With ConAdvice, we created a knowledgebase for the concierge team, the local guide, the customer service agent, the driver and the ticket collector. Once a guest asks for local information, the information is right on hand, on any device if mobile, tablet or laptop.
Pages are customized with your branding and your layout, so even a handout, a map or a simple note carries your signature.
We use your content or develop new content. We feed the database and set it up so you can further enhance it and update it on the go. We train your team on the usage and encourage them to keep it up to date on a daily base. And you never need to delete the content. Each posting is dated and therefore with each search only the latest keyword posting will come up.