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      <image:title>projects and inspirations</image:title>
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    <loc>https://www.tralib.com/projects/3/22/tralib-is-now-a-member-of-the-rlcf-alliance</loc>
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    <lastmod>2024-03-22</lastmod>
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      <image:title>projects and inspirations - TraLib is now a member of the RLCF alliance - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:title>projects and inspirations - TraLib is now a member of the RLCF alliance - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://www.tralib.com/projects/2/20/introducing-wsc-whale-chart-the-first-global-navigational-aid-to-protect-whales-launched-at-the-international-whales-protection-workshop</loc>
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    <lastmod>2024-02-29</lastmod>
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  <url>
    <loc>https://www.tralib.com/projects/2/20/finding-your-true-north-the-ceos-esg-dilemma</loc>
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    <priority>0.5</priority>
    <lastmod>2024-02-20</lastmod>
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  <url>
    <loc>https://www.tralib.com/projects/2/20/cruise-companies-are-pursuing-more-efficient-ships-alternative-fuels-and-digital-technologies-as-they-navigate-towards-net-zero-carbon-cruising-by-2050</loc>
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    <lastmod>2024-02-20</lastmod>
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      <image:title>projects and inspirations - Cruise companies are pursuing more efficient ships, alternative fuels and digital technologies, as they navigate towards net-zero carbon cruising by 2050. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://www.tralib.com/projects/6/25/pq6yqcxky1amy5ynb2zaezj5j2rbc0</loc>
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    <priority>0.5</priority>
    <lastmod>2023-06-25</lastmod>
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      <image:title>projects and inspirations - Long term, one should not forget that cruising is the most organized way of tourism possible. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/25/is-inland-waterway-transport-ready-for-iso</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-06-25</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/25/greater-partnership-with-the-cruise-industry-is-key-to-further-growth-and-economic-impact</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-06-25</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/25/shoreside-electricity-is-vital-for-zero-emission-docking</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-06-25</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/25/esg-as-a-framework-to-decarbonization</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-06-25</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/25/the-worlds-largest-funding-programme-for-net-zero-and-innovative-technologies-supports-the-maritime-sector-in-reaching-its-decarbonization-goals</loc>
    <changefreq>monthly</changefreq>
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    <lastmod>2023-06-25</lastmod>
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      <image:title>projects and inspirations - The world’s largest funding programme for net-zero and innovative technologies supports the Maritime Sector in reaching its Decarbonization Goals! - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/12/12/what-happened-to-renewables-in-2022</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-12-12</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/11/24/ocean-titans</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-12-06</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/12/1/iso-net-zero-guidelines</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-12-01</lastmod>
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  <url>
    <loc>https://www.tralib.com/projects/11/24/simplified-esg-roadmapping-for-the-inland-waterways</loc>
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    <priority>0.5</priority>
    <lastmod>2022-11-29</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/38a02b2b-9d50-4eb9-8a46-2105d54ad3d6/ESG+Film.PNG</image:loc>
      <image:title>projects and inspirations - Simplified ESG Roadmapping for the Inland Waterways - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://www.tralib.com/projects/11/18/influencing-maritime-sustainability-through-finance-the-poseidon-principles</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-11-22</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668765357763-LAMXP9DKLLTVMWB3QPKV/unsplash-image-6Vg8N8u61aI.jpg</image:loc>
      <image:title>projects and inspirations - Influencing Maritime Sustainability through Finance – The Poseidon Principles - Responsible Ship Finance</image:title>
      <image:caption>The Poseidon Principles provide a framework for integrating climate considerations into lending decisions to promote international shipping’s decarbonization (poseidonprinciples.org)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668765692374-4RAZOMH8GR14632O6JNB/unsplash-image-L6KRmADL-DM.jpg</image:loc>
      <image:title>projects and inspirations - Influencing Maritime Sustainability through Finance – The Poseidon Principles - Who does it apply to?</image:title>
      <image:caption>These Principles apply to lenders, relevant lessors, and financial guarantors including export credit agencies. They must be applied by all Signatories in all business activities that are: …credit products – including bilateral loans, syndicated loans, club deals, and guarantees – secured by vessel mortgages, finance leases secured by title over vessel, or unmortgaged ECA loans tied to a vessel …where a vessel or vessels fall under the purview of the IMO. Source: poseidonprinciples.org</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/11/18/how-can-you-influence-sustainability-by-writing-your-worldwide-standards</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-11-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668753660312-8F1JJW5NDQB0GE3WO6NU/unsplash-image-HtUBBdNDxpQ.jpg</image:loc>
      <image:title>projects and inspirations - How can you influence Sustainability by writing your Worldwide Standards? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668753723389-SAF1MHHS6PVGEU95A9AX/unsplash-image-CDpo3LcM0TA.jpg</image:loc>
      <image:title>projects and inspirations - How can you influence Sustainability by writing your Worldwide Standards? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://www.tralib.com/projects/11/18/innovation-driven-by-standardization</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-11-18</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/89e0d4ea-cc52-4d04-a3d7-59b0afc71bc8/ISO.jpg</image:loc>
      <image:title>projects and inspirations - Innovation driven by Standardization</image:title>
      <image:caption>Download the free publication of ISO to learn more about ISO standardization and its impact on the 17 SDGs. Click on the image to be redirected to the ISO site.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/9b858f6c-dd62-4fbf-928a-6046a1791601/Capture.jpg</image:loc>
      <image:title>projects and inspirations - Innovation driven by Standardization - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/11/4/the-green-award-a-partnership-for-sustainability</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-11-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668756534966-62KDPKS31UZU6RYE0ZWT/unsplash-image-asiJSIcFlBE.jpg</image:loc>
      <image:title>projects and inspirations - The Green Award, a Partnership for Sustainability - Download a full ship listing</image:title>
      <image:caption>You can access a listing of the latest certified ships directly on the Green Award Website.</image:caption>
    </image:image>
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  <url>
    <loc>https://www.tralib.com/projects/11/18/audacity-meets-science</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-12-12</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/a0e69c41-6a26-4057-b331-302f83313754/gallery-1.jpg</image:loc>
      <image:title>projects and inspirations - Audacity meets Science - Make it stand out</image:title>
      <image:caption>Earth 300 Global Launch Event at the Fullerton bay Hotel on the 30th March 2021</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1f512573-a352-4879-b791-ec94b63c4975/hero-1920x1080-1.jpg</image:loc>
      <image:title>projects and inspirations - Audacity meets Science - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/3b2f6faf-056d-48e3-8a58-97999600a889/hero-1920x1080-2.jpg</image:loc>
      <image:title>projects and inspirations - Audacity meets Science - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/10/3/the-european-union-targets-impact-on-shipping-part-3</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-11-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/70ebdb4e-5594-459a-b4f9-ace4c07f9e87/Screen%2BShot%2B2021-05-23%2Bat%2B14.18.32%2BPM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets. Impact on Shipping (Part 3) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/573c56b7-ea25-44c1-8c99-79a6060b665d/Screen%2BShot%2B2021-05-23%2Bat%2B14.34.37%2BPM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets. Impact on Shipping (Part 3) - In late 1800,</image:title>
      <image:caption>… beginning of 1900, steam engines started to become mainstream in the transport business, and many vessels started to cross the oceans using this technology, fueled by fossil fuels or wood.Make it stand out Source: Handbucher fur die deutschen Handelsmarine, (1878-1914)</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/0d4cb43b-94c0-46fe-80af-0914785d3431/Screen%2BShot%2B2021-05-23%2Bat%2B15.00.02%2BPM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets. Impact on Shipping (Part 3) - Comparing…</image:title>
      <image:caption>… the early economic boom in the 1970s in the US with the current boom in China shows that the energy sources have significantly changed. Hannah Ritchie and Max Roser (2017)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/69d79097-dce6-4843-8c0f-1384fd6ef663/Screen%2BShot%2B2021-05-23%2Bat%2B14.51.38%2BPM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets. Impact on Shipping (Part 3) - Around 1900</image:title>
      <image:caption>...a barrel of crude oil costed less than a dollar. In 2012 the same amount of oil reached its highest price ever of almost 112 USD. Although the oil price has dropped to half in between and slowly gained traction upwards again, the levels of the early 1900 will never be reached again. Hannah Ritchie and Max Roser (2017) - "Fossil Fuels". Published online at OurWorldInData.org. Retrieved from: 'https://ourworldindata.org/fossil-fuels' [Online Resource]</image:caption>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668758607075-V4GJK41MD22ZDJE96DJK/zero-carbon-fuels-infographic.jpg</image:loc>
      <image:title>projects and inspirations - The European Union Targets. Impact on Shipping (Part 3)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668758607560-NL5G1MUROE1PL5CA5N8P/shipping-decarbonization-infographic.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets. Impact on Shipping (Part 3)</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/11/18/the-european-union-targets-minus-55-part-2</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-11-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/e8cb52e6-8075-4720-ba09-ec2325e36aaa/Screen%2BShot%2B2021-05-23%2Bat%2B12.15.48%2BPM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets minus 55% (Part 2) - Make it stand out</image:title>
      <image:caption>Whilst in the '90s, large scale solar power as a source for cars, ships and other means of transportation was neither possible due to technologies availability nor through the possibility to store this energy and make it logistically movable, it is part of our lives today. Hannah Ritchie and Max Roser (2020) - "Renewable Energy". Published online at OurWorldInData.org. Retrieved from: 'https://ourworldindata.org/renewable-energy' [Online Resource]</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1b442b6f-82d4-4c7c-9a11-0dec3e1f58d9/Screen%2BShot%2B2021-05-23%2Bat%2B12.21.38%2BPM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets minus 55% (Part 2) - In short …</image:title>
      <image:caption>…solar and wind are ready to transform into their golden age. Hannah Ritchie and Max Roser (2020)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/5f4f29ce-2409-4640-956f-d8a0df43bb02/1.jpg</image:loc>
      <image:title>projects and inspirations - The European Union Targets minus 55% (Part 2) - SEB …</image:title>
      <image:caption>has developed a model that describes how energy follows a similar pattern as the IT branch has been doing for years. Courtesy: SEB Norway https://sebgroup.com/</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/10/1/the-european-union-targets-minus-55-co2-emission-by-2030-what-does-that-globally-mean-for-shipping-part-1</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-11-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668757441351-AVJ1QF0FIC40838X2C67/Screen%2BShot%2B2021-05-23%2Bat%2B10.23.35%2BAM.jpg</image:loc>
      <image:title>projects and inspirations - The European Union Targets minus 55% CO2 Emission by 2030. What does that globally mean for Shipping? (Part 1)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668757439189-VR3UER336D4FU7W7ACB8/Screen%2BShot%2B2021-05-23%2Bat%2B11.26.48%2BAM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets minus 55% CO2 Emission by 2030. What does that globally mean for Shipping? (Part 1)</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668757439898-ODXHBGD37QAGPU11L87J/Screen%2BShot%2B2021-05-23%2Bat%2B11.27.02%2BAM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets minus 55% CO2 Emission by 2030. What does that globally mean for Shipping? (Part 1)</image:title>
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    <image:image>
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      <image:title>projects and inspirations - The European Union Targets minus 55% CO2 Emission by 2030. What does that globally mean for Shipping? (Part 1)</image:title>
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    <image:image>
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      <image:title>projects and inspirations - The European Union Targets minus 55% CO2 Emission by 2030. What does that globally mean for Shipping? (Part 1)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1668757439581-ZRZ31E883HJUA70VSE2R/Screen%2BShot%2B2021-05-23%2Bat%2B11.23.02%2BAM.png</image:loc>
      <image:title>projects and inspirations - The European Union Targets minus 55% CO2 Emission by 2030. What does that globally mean for Shipping? (Part 1)</image:title>
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  </url>
  <url>
    <loc>https://www.tralib.com/projects/changemaker</loc>
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    <priority>0.5</priority>
    <lastmod>2019-10-29</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/bookmarks</loc>
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    <priority>0.5</priority>
    <lastmod>2019-10-23</lastmod>
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      <image:title>projects and inspirations - Bookmarks for slow tourism or a deceased printing item in the hotel?</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/virtualreality</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2019-10-16</lastmod>
    <image:image>
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      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570722060642-CJHISYUVQXS5R8EFTWSK/IMG_3049.JPG</image:loc>
      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570722366388-CWK32TQ0VU6BLGBVM3RG/IMG_3050.JPG</image:loc>
      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570722458719-HMY9CC95N2HGSMII2R47/IMG_3051.JPG</image:loc>
      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570722466716-HURFCEHWJGCQXP29A47B/IMG_3048.JPG</image:loc>
      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
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      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
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      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
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      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
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      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570722722054-DUV5742MQDAVP83SZLYL/IMG_3054.JPG</image:loc>
      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570722730613-RR87G8SZNH194ZTTLPUT/IMG_3056.JPG</image:loc>
      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570722759858-V654K4YDKNU6IP7R3C1W/IMG_3027.JPG</image:loc>
      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570722805654-X9B48J77NIURU8AV9GKK/IMG_3055.JPG</image:loc>
      <image:title>projects and inspirations - DIYVR - Do it Yourself Virtual Reality…with the customer in mind</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/guiltypleasure</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2019-10-16</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1570718124375-K1YDHK450NN7TO4G9PV1/20191010_092136303_iOS.jpg</image:loc>
      <image:title>projects and inspirations - Making customers aware of their guilty pleasure… - You either love it or hate it…</image:title>
      <image:caption>The restaurateur does understand his clientele though.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1571205451446-I3O7A0Q8HVW1C5AJXKAB/Adjustments.jpeg</image:loc>
      <image:title>projects and inspirations - Making customers aware of their guilty pleasure…</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1571205467820-H2IJXSDHH8QZYGP6HI82/Adjustments.jpeg</image:loc>
      <image:title>projects and inspirations - Making customers aware of their guilty pleasure…</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1571205480192-SHGZXF4RNUH32XWYR35J/Adjustments.jpeg</image:loc>
      <image:title>projects and inspirations - Making customers aware of their guilty pleasure…</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1571205496415-WLSDKUILR374ZNMAA3HS/Adjustments.jpeg</image:loc>
      <image:title>projects and inspirations - Making customers aware of their guilty pleasure…</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/7/11/animated-infographics-for-learning-complex-themes-or-just-kids-play</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2019-07-11</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/7/5/can-safety-fun-and-design-be-connected-to-service</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2019-07-05</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1562308425859-F734SSAZWED78RYZDN72/file.jpeg</image:loc>
      <image:title>projects and inspirations - Can safety, fun and design be connected to service?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1562308430627-CTJLQ0A03RJYMWGYR696/file2.jpeg</image:loc>
      <image:title>projects and inspirations - Can safety, fun and design be connected to service?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1562308433405-O3CJ5ITLD4I5D9VTDG5I/file3.jpeg</image:loc>
      <image:title>projects and inspirations - Can safety, fun and design be connected to service?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1562308435964-QST7K2L7ELWYRT1CHKN9/file4.jpeg</image:loc>
      <image:title>projects and inspirations - Can safety, fun and design be connected to service?</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/18/the-best-in-customer-service-or-faking-trip-advisor</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2019-06-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1560879635821-FSK528L2PCMXEUVEFSYV/trip+advisor+2.JPG</image:loc>
      <image:title>projects and inspirations - The best in customer service or faking Trip Advisor?</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/switchingsides</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-06-06</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1528263291269-145XLB8AF4D4KQU56WLJ/image-asset.jpeg</image:loc>
      <image:title>projects and inspirations - Switching sides or switching focus</image:title>
      <image:caption>The learning technique can be chosen by the learner from a selection of physical face to face learning, self-study or collaborative study, which results in the fact the training material must be provided multidimensional in these formats.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1528263426595-Y1ZCQ81X0N03BLVIS0WN/Fotolia_143592603_M.jpg</image:loc>
      <image:title>projects and inspirations - Switching sides or switching focus - ...switching what?</image:title>
      <image:caption>Switching sides is based on the belief of a Customer Service Development department (CSD) versus a Learning and Development department (L&amp;D). Three strategic stages connect and enable the CSD namely; Waigaya, a base for creative customer service development; Poka Joke, a practice for quality assurance and fail saving;  and The Community of Practice, a development zone for active knowledge sharing. Each stage encourages individual outperformance but ensures that product underperformance, wastage or a lack of innovation is easily caught. Individual performance might still be a dialogue within the self-managed team but is irrelevant for the larger organisation as long as the team, function or department delivers the product, which in turn eliminates the need for the company to involve itself in individual performance measurements. (Underperformance will be instead managed by the team who will simply not accept colleagues that don’t contribute to the team's overall goal and achievements.)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1528263164255-8IG6BWUPTRTOFFAZ1R0Y/Fotolia_133623911_XS.jpg</image:loc>
      <image:title>projects and inspirations - Switching sides or switching focus</image:title>
      <image:caption>Gamification suddenly moves from “game” to “skills level measurement”. The need for structured performance reviews has been made obsolete.  Because education never sleeps.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/2016/6/12/lominger-67-competencies-and-describtions-for-leadership-training-cle3n</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-06-02</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/boutiquehotelswithouttrainer</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-05-26</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/connectedcompetitors</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-05-12</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/5/12/bfgiwapvz851lvvm3omxno9xmfyqeg</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-05-12</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/9/26/digitalized-arrival-journeys-for-the-best</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-10-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1506412651895-HJSLZVEMB7SI729J2QLJ/mobile2.PNG</image:loc>
      <image:title>projects and inspirations - Digitalized arrival journeys for the best! - Fully Scalable...</image:title>
      <image:caption>...one system for mobile and desktop based learning...</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/9/26/housekeeping-goes-mobile</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-05-12</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1506412212208-CYS2UGCQLMTBT16TJ6BV/mobile.PNG</image:loc>
      <image:title>projects and inspirations - Housekeeping goes Mobile - Fully scalable</image:title>
      <image:caption>...one content...multiple devices...</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/30/the-case-for-interesting-and-engaging-in-room-dining-menues-the-four-seasons-mumbai</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2018-01-10</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752881847-21GSQY9WTUGZ6YD387RM/attachment15.jpg</image:loc>
      <image:title>projects and inspirations - The case for interesting and engaging in-room dining menues - The Four Seasons Mumbai</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752900399-MA85WG6ZLN8ASLE9IUJ4/attachment16.jpg</image:loc>
      <image:title>projects and inspirations - The case for interesting and engaging in-room dining menues - The Four Seasons Mumbai</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752934767-IJAND9ZHGNHHK3TNO5B5/attachment17.jpg</image:loc>
      <image:title>projects and inspirations - The case for interesting and engaging in-room dining menues - The Four Seasons Mumbai</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752961729-0HHZ7PKHQ2SMY0PUD6Y2/attachment18.jpg</image:loc>
      <image:title>projects and inspirations - The case for interesting and engaging in-room dining menues - The Four Seasons Mumbai</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752999552-LU9XKWGU27OTU2S91WFM/attachment19.jpg</image:loc>
      <image:title>projects and inspirations - The case for interesting and engaging in-room dining menues - The Four Seasons Mumbai</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465753023465-XH58G5PP8HWAEAO0RKBP/attachment20.jpg</image:loc>
      <image:title>projects and inspirations - The case for interesting and engaging in-room dining menues - The Four Seasons Mumbai</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465753042393-Q4ZX36PS7LI2OF28EUAT/attachment21.jpg</image:loc>
      <image:title>projects and inspirations - The case for interesting and engaging in-room dining menues - The Four Seasons Mumbai</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/26/loscar-is-using-online-learning-to-deliver-the-finest-customer-service-in-london</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-12-04</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/12/when-jogging-maps-become-useful-brand-communication-tools</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2019-10-10</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752538532-39Z6FFFC76H6NF7F3K5Q/image-asset.jpeg</image:loc>
      <image:title>projects and inspirations - When jogging maps become useful brand communication tools</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752495856-W7UMURD6FOPZFDDAOVYR/image-asset.jpeg</image:loc>
      <image:title>projects and inspirations - When jogging maps become useful brand communication tools</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752517757-3XF07JN4HHEX67Y3K0ZI/image-asset.jpeg</image:loc>
      <image:title>projects and inspirations - When jogging maps become useful brand communication tools</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752555484-WJV5FJAETQ15JYDRMA9Y/image-asset.jpeg</image:loc>
      <image:title>projects and inspirations - When jogging maps become useful brand communication tools</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/12/5-star-green-an-eco-friendly-hotel-in-manhattan</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2016-06-17</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/12/when-the-housekeeping-cart-changes-the-image-of-the-housekeeper</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2016-06-15</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752020007-ZUDTVO7959V66ZOILWW0/image-asset.jpeg</image:loc>
      <image:title>projects and inspirations - When the housekeeping cart changes the image of the housekeeper</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465752061041-SZD1A8WFR839BOSRPI3P/image-asset.jpeg</image:loc>
      <image:title>projects and inspirations - When the housekeeping cart changes the image of the housekeeper</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/13/what-is-tralib-learning-content</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2017-02-02</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/12/what-do-csr-gren-policies-and-cost-cutting-have-in-common</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2016-06-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465751443932-097JEL98M94CIXB4PQ1E/attachment1.jpg</image:loc>
      <image:title>projects and inspirations - What do CSR, Green Policies and Cost Cutting have in common?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465751453588-QAP84Y4GALYWZYPLN3AO/attachment2.jpg</image:loc>
      <image:title>projects and inspirations - What do CSR, Green Policies and Cost Cutting have in common?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465751460287-SUFGQRO3JVUML8UE90KA/attachment3.jpg</image:loc>
      <image:title>projects and inspirations - What do CSR, Green Policies and Cost Cutting have in common?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465751466387-VE613YCT3A9J7OCEPN3Q/attachment4.jpg</image:loc>
      <image:title>projects and inspirations - What do CSR, Green Policies and Cost Cutting have in common?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465751474203-J0XVQWS66GI13VN83E26/attachment5.jpg</image:loc>
      <image:title>projects and inspirations - What do CSR, Green Policies and Cost Cutting have in common?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/575d4a62f85082a729ce1a72/1465751481484-HE0H9VR3QITZ1UC75RBC/attachment6.jpg</image:loc>
      <image:title>projects and inspirations - What do CSR, Green Policies and Cost Cutting have in common?</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/12/rethinking-arrival-services</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2016-07-20</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/12/fly-the-mile</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2016-06-18</lastmod>
  </url>
  <url>
    <loc>https://www.tralib.com/projects/6/12/k9jrovk08iy3tcis53ekl2hmcz00xg</loc>
    <changefreq>monthly</changefreq>
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